The Challenge
Every new supermarket store demanded a new rack layout.
Every layout demanded redesign.
Every redesign meant recalculating BOMs, BOQs, and pricing manually.
For one of the region’s leading supermarket storage system manufacturers, growth itself had become a bottleneck.
Their design and sales teams were spending days sometimes weeks producing customized rack designs, validating layouts, preparing cost estimates, and generating quotations. By the time proposals reached customers, opportunities were already moving forward with faster competitors.
Customization was their strength.
But manual workflows were slowing them down.
The business needed speed, accuracy, and scalability without sacrificing customization.
Client’s Initial Hurdles
Before transformation began, the client faced multiple operational roadblocks:
- Manual CAD modeling for every rack configuration
- Spreadsheet-based BOM and BOQ calculations
- No connection between layout, cost, and quotation
- Frequent design changes requiring full rework
- Errors discovered only during installation
- Limited visualization for customer approvals
What should have been a streamlined design-to-order process had become fragmented and slow.





